Helen Chiang leaves Microsoft three months after becoming Xbox’s first COO
Helen Chiang has left Microsoft, ending a 21-year career there roughly three months after becoming Xbox’s first chief operating officer in July 2026. CEO Asha Sharma said Chiang’s immediate responsibilities are being shared among other Xbox leaders and that more details on COO leadership will follow once plans are finalised; Microsoft has not given a reason for her departure.
Bottom line — Xbox has not said whether it will appoint another COO or change the role created to oversee content, hardware, platform and services.
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Sharma announced the departure in an internal memo, according to The Verge.
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When announcing Chiang’s appointment, Sharma said the COO would have end-to-end profit-and-loss responsibility across Xbox’s content, hardware, platform and services.
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Chiang previously led Minecraft and Mojang, and worked on building Xbox Live, GamesBeat reports.
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Microsoft declined to discuss individual personnel matters, according to The Brief.